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Problems using our shopping cart?
For most of our customers, most of
the time the shopping cart works as it should. We are sorry that
you are experiencing problems with the cart. Usually the problem is that
the settings in the shoppers computer are blocking some function of the
shopping cart. Below are some suggestions for you to try.
Your computer's browser may be
blocking the shopping cart from collecting cookies. Cookies are the data
that the cart needs to remember the previous page so that it knows where
to send the customer when they click on the "Continue Shopping" button.
There are two possible causes - one is a setting in the browser itself.
The customer's browser security settings may be set too high, which is
blocking the shopping cart from collecting the information that it
needs.
It could also be caused by an antivirus software on the customer's
computer. Some antivirus software programs have a feature that blocks
"web page redirection" and if that setting is enabled it will prevent
the shopping cart from redirecting the customer back to the previous
page.
Easy workaround: In most browsers, there is
a small arrow or triangle next to the browser's Back button, and if you
click on that small arrow, it will show you a list of the previous
pages. If a you are having problems with the cart, and are not willing
to lower or alter your security settings, you can always find the
previous page using that small arrow next to the Back button to return
to a previous page.
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